FAQs

Covid 19 Test

If you are taking a PCR test, please do not eat, drink, chew gum, smoke or brush your teeth at least 30 minutes before your mouth swab sample is taken. Not following these steps can contaminate your sample which may result in it needing a retest and therefore, delay your result.

Also, if you need a test for a fit to fly certificate and would like your passport number on the result form, please bring in your documentation to your appointment or write your passport number on the test request form.

The turnaround time of results depends on the test you order, however, you will usually get your result back within 24-48 hours of your swab or blood sample getting to our laboratory unless specified otherwise. In the unlikely event that your sample requires retesting, this may delay the delivery of your result.

You could either call us , walk in or book online . 

If you book in-clinic test then you do not have to wait for a test kit to be delivered to your address first. Simply arrive for your appointment and our friendly team will conduct your test for you on-site.

The best way to book your coronavirus test is through our website .You could call us to book your appointment. We recommend you book online to avoid any delays in registering your information during the testing process.

We can only dispatch postal kits on weekdays.. If you order a postal test on a Friday, or on weekends, then your test will be dispatched the following Monday. Please consider this delay when ordering any time-sensitive at-home postal test kits.

Unfortunately, we cannot complete your order over the phone. However, our website has been designed to make the ordering process as easy as possible for you. But if you do have any questions, then please contact us and our team will be happy to guide you through the process.

If you receive a ‘detected’ result, then this means that the coronavirus spike protein was found on your sample, and are considered infected/infectious with coronavirus.

If you receive a ‘not detected’ result, then this means that no trace of the coronavirus spike protein was found on your sample, and you can therefore be considered not infected nor infectious with coronavirus.

Yes, we are on both the UK government’s general testing providers’ list and the ‘Test to Release’ list. This means that we not only meet the standards required for coronavirus testing, but we can provide the tests used to determine if international travellers returning to the UK qualify for a shortened 5-day quarantine period. We are also registered with the Care Quality Commission (CQC)—the independent regulator of health and social care in England— and process all of our coronavirus tests through a UKAS accredited laboratory.

I authorise TSM Health -Kings Medical Centre to order COVID-19 Test for me for the extraction of coronavirus RNA and real-time polymerase chain reaction (RT-PCR) analysis of the RNA to detect COVID-19 infection and genomic sequencing of all positive donor samples with a cycle threshold (CT) value of < 30 

I acknowledge that in the event that my COVID-19  Test has a positive result then, as is required by law pursuant to the Public Health (Control of Disease) Act 1984 and the Health Protection (Notification) Regulations 2010, my test result and personal details, which may include my name, date of birth, gender, home address, telephone number, NHS number, occupation, place of work, ethnicity and the fact that I have tested positive for COVID 19 must be communicated to Public Health England, either directly by the laboratory. 

I understand that the Laboratory will be unable to erase my test results, which are required as evidence of clinical practice. 

I understand that TSM Health- Kings medical Centre will be responsible for receiving my results and communicating them to me. 

I understand that the COVID-19 Test is to be used for screening purposes only as a convenient and confidential way of me getting tested quickly for a COVID-19 infection. The results are not intended to replace medical advice, nor should they be used as a full diagnosis, or to prescribe medication without consulting an appropriate medical professional.  

I confirm that I have read and understood the purpose for which the sample and data collected will be used.

This site uses cookies. By continuing to browse you are agreeing to our use of cookies.